This presentation examines various governance reforms and implementation strategies in information technology and how over the years they have shaped India’s digital transformation journey. The presentation discusses how as a country, India has responded to governance challenges through eEnablement. Policy and regulatory framework, citizen centric service delivery, knowledge management, business process augmentation, institutional restructuring, capacity building and change management are some of the key areas touched upon while deliberating the nature of technology related reforms implemented in the country. The presentation also provides recommendations for a sustaining digital transformation in the country.
Digital Transformation in Government Conference
ISACA Ottawa Valley Chapter Annual Conference