- Day 1 - June 14
- Day 2 - June 15
- Day 3 - June 16
- Main
- Stream 1
- Stream 2
- Stream 3
ISACA Ottawa Valley Chapter members only.
Conference Welcome Message by Conference Chair
What are the implications for the human right to privacy when so many aspects of our lives are being transformed digitally? Gregory Smolynec, Deputy Commissioner, Policy and Promotion, of the Office of the Privacy Commissioner of Canada, will discuss the impact of digitization on privacy in Canada and around the world and what organizations should consider when it comes to the protection of personal information. Chief among his recommendations: build privacy in from the start.
Coffee Break
The presentation will cover EU Basic Figures, the European Interoperability Reference Architecture (EIRA), Policy making, Digital Europe Programme and Other Grants Programmes.
Digital transformation has been occurring across the US states and territories for decades. State CIOs have been fostering change toward better and more effective citizen services, better collaboration and partnering with agencies, evaluating technologies and business practices, and employing effective governance to ensure all stakeholders are represented.
But what exactly is digital transformation and digital government? Is it just about technology, or is it bigger than that?
In this session, we’ll explore the history and current status of transformation efforts including the acceleration of efforts that took place during state and territorial response to the pandemic.
Just prior to Covid, Dalhousie University’s Schools of Public Administration (SPA) and Information Management (SIM), in the Faculty of Management (FOM) collaborated with the Canadian Digital Services (CDS) with the ambitious goal of gathering evidence better understand how the shift to digital is changing the core skills and competencies required of government employees to design and deliver services. This project involved the development of a training needs analysis survey, which was administered across the government, consultations with senior leaders as well as an environmental scan of existing digital learning best practices and training programs. This presentation will focus on key findings from this research, and summarize the skills needed to support digital transformation in government. It will also provide a reflection on how Covid has changed these needs.
In October of 2021, the university of Ottawa and IBM announced a multi-year partnership to build and operate a new, state of the art Cyber Range for research and training in cybersecurity. This collaboration is, in reality, the next step in a decade long close collaboration between IBM CAS and research groups at the university of Ottawa. In this presentation, Professor Guy-Vincent Jourdan and Dr Vio Onut, the co-directors of the new Cyber Range, will discuss the agreement between the university and IBM, what made it possible in the first place, and how this partnership between academia and industry is structure to maximize its chances of long-term success.
Biography – Dr. Guy-Vincent Jourdan
Biography – Vosif-Viorel (Vio) Onut
Lunch Break
AGESIC is a public agency that leads the implementation and the strategy for e-Government as the basis of an efficient and citizen-centered State. It builds the information and knowledge society in the public sector, by promoting the inclusion, appropriation and good use of information and communication technologies.
One of the main goals at the end of the previous government’s term in 2020 was that all public services should be available online. AGESIC, to carry out such initiative developed a reference architecture framework for digital services.
The framework was built based on TOGAF standard, allowing a unified view of the architectures of the technological solutions that support the digital services. In addition, it defines the guidelines and general recommendations that should be considered from the public organizations for the implementation of any online process.
After the success of the framework for the digital services, AGESIC developed the Integrated e-Government Architecture Framework as a TOGAF standard’s tailoring, according to the country’s reality, adding the regulatory framework to the general principles and two extra cross-cutting domains: security and performance.
The presentation will describe AGESIC’s journey with enterprise architecture and how it is used to achieve new strategic goals for the country’s digital transformation.
Digital transformation requires significant IT talent. Do you know what you need? Do you know what you have? As the Association of IT Professionals in Canada CIPS is trying to assist by allowing all members to assess their knowledge and experience and access training to help improve both. The demand for IT talent worldwide is increasing so the entire IT community needs to work together to advance individually and collectively. That journey starts with an understanding of where “we” are and a plan to get to where we need to be. The Skills Framework for the Information Age (SFIA) is one of the tools CIPS is employing to help with the journey. This session will help attendees understand the challenge of Digital Transformation and plan the future of their own journey as well assist colleagues as and when required.
Abstract.
This presentation describes the experience of the Czech Republic in implementing Enterprise Architecture as a management method in managing the development of digital services, the achievements and gained Lessons Learned. The presentation focuses on:
•The brief history of eGovernment development in the Czech Republic showing the need for strong coordination based on architectural methods.
•The Role of The Chief Architect of eGovernment as a dedicated Authority for cross-sectoral eGovernment & IT coordination using Government EA.
•Strategic, legislative, and methodological anchoring of this authority, based mainly on the adaptation of the standard The Open Group TOGAF and ArchiMate.
•Conditions and tools for the application and enforcement of the coordinated development of eGovernment in the Czech Republic, in particular by approving agency concepts and projects by this authority.
•Management of the development of shared services and enforcing their reuse; with the support of the National Architectural Framework, the National ICT Strategy and the National Architecture Plan.
Access to the Czech Government EA has been guided at least since 2007 by the principle of “data circulating, not citizens”, which was reflected in the basic pillars of eGovernment of the Czech Republic. However, even massive investments in these building blocks in previous decades have not sufficiently led to the desired effects to reduce administrative burdens, to speed up the handling of client cases and to reduce the cost of implementing individual public administration services.
After 2014, it was necessary to proceed in two directions: on the one hand, to identify, enact and build the still missing central shared eGovernment services, in particular supporting Front-End of digital customer services, while forcing hundreds of authorities to move forward in their digital transformation and build their eGovernment solutions in a coherent and full use of these shared services.
At the same time, the Czech Government EA began to play its irreplaceable role, which is now materialized in solutions like interconnected service channels of agencies sharing client data in the so-called public administration data pool or Citizen Portal with significant and rapidly growing number of digital self-services.
As the information disciplines continue to experience rapid changes and developments, this session will explore the extent to which information science education continues meet the needs of these changes and to provide learning opportunities for new and experienced information management professionals.
Abstract.
Coffee Break
The Government of Canada (GC) is in the midst of an exciting and unprecedented transformation as it adopts new means of doing business based on digital technologies. However, few GC organisations can be considered mature in their adoption of analytics and artificial intelligence (AI) and the majority of them are still working on their data foundations. To help GC departments and agencies progress through their AI journey, the National Research Council of Canada (NRC) recently established a new AI Accelerator. It leverages the world-class expertise of NRC scientists to help other departments deliver impactful, innovative, and responsible AI solutions contributing to the GC digital transformation. This presentation will describe the particular challenges involved in conducting data analytics and AI in government settings, how government leaders should select the right AI projects to demonstrate value early on, and examples of AI solutions that the NRC developed for government.
There has been an accelerated adoption of digital business platforms in the past few years, driven in large part by the necessity to create virtual environments for all aspects of home, work and school. The University of Ottawa literally shifted to a virtual program delivery model over one weekend towards the end of our Winter Term in 2020. While the first classes looked very much like a broadcast version of the preceding in-class version, that has changed over the past few years.
Changes in the workplace are no less dramatic as workers will need to have greater literacy in digital technologies and an aptitude for using it to solve a range of organizational and community problems. It appears that technology savvy has become the difference maker for many organizations and re-skilling is an important source of talent.
University of Ottawa has launched an online master’s in engineering management program that teaches critical new skill areas to experienced working engineers, augmenting their technical capabilities with a variety of experiential lessons in leadership, management, product development, project and operational management, and data analytics. This program represents a potential model for future programs because of how it is designed, who is involved, how it is delivered and the fact that students never set foot on the campus.
This presentation provides an opportunity for the audience to see how digital technologies are being harnessed to prepare the workforce of the future.
Transport Canada (TC) recognizes the importance of investing in physical infrastructure to improve transportation system resilience and performance. However, given how rapidly supply chains and networks need to be able to adjust to sudden shocks, there is also a need to develop the necessary digital infrastructure and advanced analytics to support better optimization of existing capacity, to foster resiliency to critical parts of the network, and improve coordination across modes. Developing modern digital supply chain performance management systems and common data-sharing platforms are essential to support these broader public policy objectives and TC supports stakeholders and the industry through funding and engagement initiatives. The Supply Chain Visibility Project at the Port of Vancouver is a good early-stages case of how supply chain digitalization can be deployed as a multimodal performance and traffic management tool. TC supported the Vancouver Fraser Port Authority (VFPA) with the pilot phase, which focused on developing a near real-time digital dashboard for three export bulk commodities – grain, coal and fertilizer – handled through rail and bulk terminals.
As governments look towards developing new ways of working and providing modernized services, there is a need to ensure that these efforts ultimately deliver on the desired outcomes of those receiving the service, as well as those delivering them. Using the language of capabilities, the business can clearly communicate intent, ensure that digital transformation is focused on “doing the right things”, and that all aspects of those capabilities (process, organization, information and technology) are considered in solution development. This addresses age-old paradigms of “solutions looking for problems”, silo-ed improvement efforts, and endless IT investments that never fully realize their value.
This talk will discuss the adaptive enterprise architecture and aims to address the following key questions:
• What are the key elements of an intelligent enterprise: purpose, structure, behavior, and value proposition?
• How to architect an intelligent enterprise: an architecture approach?
• How to enable intelligence in an enterprise: data, analytics, and intelligence (AI/ML)?
Daily Wrap-up & Administration
Digital transformation has been occurring across the US states and territories for decades. State CIOs have been fostering change toward better and more effective citizen services, better collaboration and partnering with agencies, evaluating technologies and business practices, and employing effective governance to ensure all stakeholders are represented.
But what exactly is digital transformation and digital government? Is it just about technology, or is it bigger than that?
In this session, we’ll explore the history and current status of transformation efforts including the acceleration of efforts that took place during state and territorial response to the pandemic.
AGESIC is a public agency that leads the implementation and the strategy for e-Government as the basis of an efficient and citizen-centered State. It builds the information and knowledge society in the public sector, by promoting the inclusion, appropriation and good use of information and communication technologies.
One of the main goals at the end of the previous government’s term in 2020 was that all public services should be available online. AGESIC, to carry out such initiative developed a reference architecture framework for digital services.
The framework was built based on TOGAF standard, allowing a unified view of the architectures of the technological solutions that support the digital services. In addition, it defines the guidelines and general recommendations that should be considered from the public organizations for the implementation of any online process.
After the success of the framework for the digital services, AGESIC developed the Integrated e-Government Architecture Framework as a TOGAF standard’s tailoring, according to the country’s reality, adding the regulatory framework to the general principles and two extra cross-cutting domains: security and performance.
The presentation will describe AGESIC’s journey with enterprise architecture and how it is used to achieve new strategic goals for the country’s digital transformation.
This presentation describes the experience of the Czech Republic in implementing Enterprise Architecture as a management method in managing the development of digital services, the achievements and gained Lessons Learned. The presentation focuses on:
•The brief history of eGovernment development in the Czech Republic showing the need for strong coordination based on architectural methods.
•The Role of The Chief Architect of eGovernment as a dedicated Authority for cross-sectoral eGovernment & IT coordination using Government EA.
•Strategic, legislative, and methodological anchoring of this authority, based mainly on the adaptation of the standard The Open Group TOGAF and ArchiMate.
•Conditions and tools for the application and enforcement of the coordinated development of eGovernment in the Czech Republic, in particular by approving agency concepts and projects by this authority.
•Management of the development of shared services and enforcing their reuse; with the support of the National Architectural Framework, the National ICT Strategy and the National Architecture Plan.
Access to the Czech Government EA has been guided at least since 2007 by the principle of “data circulating, not citizens”, which was reflected in the basic pillars of eGovernment of the Czech Republic. However, even massive investments in these building blocks in previous decades have not sufficiently led to the desired effects to reduce administrative burdens, to speed up the handling of client cases and to reduce the cost of implementing individual public administration services.
After 2014, it was necessary to proceed in two directions: on the one hand, to identify, enact and build the still missing central shared eGovernment services, in particular supporting Front-End of digital customer services, while forcing hundreds of authorities to move forward in their digital transformation and build their eGovernment solutions in a coherent and full use of these shared services.
At the same time, the Czech Government EA began to play its irreplaceable role, which is now materialized in solutions like interconnected service channels of agencies sharing client data in the so-called public administration data pool or Citizen Portal with significant and rapidly growing number of digital self-services.
The Government of Canada (GC) is in the midst of an exciting and unprecedented transformation as it adopts new means of doing business based on digital technologies. However, few GC organisations can be considered mature in their adoption of analytics and artificial intelligence (AI) and the majority of them are still working on their data foundations. To help GC departments and agencies progress through their AI journey, the National Research Council of Canada (NRC) recently established a new AI Accelerator. It leverages the world-class expertise of NRC scientists to help other departments deliver impactful, innovative, and responsible AI solutions contributing to the GC digital transformation. This presentation will describe the particular challenges involved in conducting data analytics and AI in government settings, how government leaders should select the right AI projects to demonstrate value early on, and examples of AI solutions that the NRC developed for government.
Transport Canada (TC) recognizes the importance of investing in physical infrastructure to improve transportation system resilience and performance. However, given how rapidly supply chains and networks need to be able to adjust to sudden shocks, there is also a need to develop the necessary digital infrastructure and advanced analytics to support better optimization of existing capacity, to foster resiliency to critical parts of the network, and improve coordination across modes. Developing modern digital supply chain performance management systems and common data-sharing platforms are essential to support these broader public policy objectives and TC supports stakeholders and the industry through funding and engagement initiatives. The Supply Chain Visibility Project at the Port of Vancouver is a good early-stages case of how supply chain digitalization can be deployed as a multimodal performance and traffic management tool. TC supported the Vancouver Fraser Port Authority (VFPA) with the pilot phase, which focused on developing a near real-time digital dashboard for three export bulk commodities – grain, coal and fertilizer – handled through rail and bulk terminals.
Just prior to Covid, Dalhousie University’s Schools of Public Administration (SPA) and Information Management (SIM), in the Faculty of Management (FOM) collaborated with the Canadian Digital Services (CDS) with the ambitious goal of gathering evidence better understand how the shift to digital is changing the core skills and competencies required of government employees to design and deliver services. This project involved the development of a training needs analysis survey, which was administered across the government, consultations with senior leaders as well as an environmental scan of existing digital learning best practices and training programs. This presentation will focus on key findings from this research, and summarize the skills needed to support digital transformation in government. It will also provide a reflection on how Covid has changed these needs.
Digital transformation requires significant IT talent. Do you know what you need? Do you know what you have? As the Association of IT Professionals in Canada CIPS is trying to assist by allowing all members to assess their knowledge and experience and access training to help improve both. The demand for IT talent worldwide is increasing so the entire IT community needs to work together to advance individually and collectively. That journey starts with an understanding of where “we” are and a plan to get to where we need to be. The Skills Framework for the Information Age (SFIA) is one of the tools CIPS is employing to help with the journey. This session will help attendees understand the challenge of Digital Transformation and plan the future of their own journey as well assist colleagues as and when required.
As the information disciplines continue to experience rapid changes and developments, this session will explore the extent to which information science education continues meet the needs of these changes and to provide learning opportunities for new and experienced information management professionals.
There has been an accelerated adoption of digital business platforms in the past few years, driven in large part by the necessity to create virtual environments for all aspects of home, work and school. The University of Ottawa literally shifted to a virtual program delivery model over one weekend towards the end of our Winter Term in 2020. While the first classes looked very much like a broadcast version of the preceding in-class version, that has changed over the past few years.
Changes in the workplace are no less dramatic as workers will need to have greater literacy in digital technologies and an aptitude for using it to solve a range of organizational and community problems. It appears that technology savvy has become the difference maker for many organizations and re-skilling is an important source of talent.
University of Ottawa has launched an online master’s in engineering management program that teaches critical new skill areas to experienced working engineers, augmenting their technical capabilities with a variety of experiential lessons in leadership, management, product development, project and operational management, and data analytics. This program represents a potential model for future programs because of how it is designed, who is involved, how it is delivered and the fact that students never set foot on the campus.
This presentation provides an opportunity for the audience to see how digital technologies are being harnessed to prepare the workforce of the future.
As governments look towards developing new ways of working and providing modernized services, there is a need to ensure that these efforts ultimately deliver on the desired outcomes of those receiving the service, as well as those delivering them. Using the language of capabilities, the business can clearly communicate intent, ensure that digital transformation is focused on “doing the right things”, and that all aspects of those capabilities (process, organization, information and technology) are considered in solution development. This addresses age-old paradigms of “solutions looking for problems”, silo-ed improvement efforts, and endless IT investments that never fully realize their value.
In October of 2021, the university of Ottawa and IBM announced a multi-year partnership to build and operate a new, state of the art Cyber Range for research and training in cybersecurity. This collaboration is, in reality, the next step in a decade long close collaboration between IBM CAS and research groups at the university of Ottawa. In this presentation, Professor Guy-Vincent Jourdan and Dr Vio Onut, the co-directors of the new Cyber Range, will discuss the agreement between the university and IBM, what made it possible in the first place, and how this partnership between academia and industry is structure to maximize its chances of long-term success.
Biography – Dr. Guy-Vincent Jourdan
Biography – Vosif-Viorel (Vio) Onut
Abstract.
Abstract.
This talk will discuss the adaptive enterprise architecture and aims to address the following key questions:
• What are the key elements of an intelligent enterprise: purpose, structure, behavior, and value proposition?
• How to architect an intelligent enterprise: an architecture approach?
• How to enable intelligence in an enterprise: data, analytics, and intelligence (AI/ML)?
- Main
- Stream 1
- Stream 2
- Stream 3
The COVID-19 pandemic exposed the need for good data governance within government. The Asia eHealth Information Network was created by the World Health Organization to support its member countries with their digital health transformation. Realizing that expertise in national scale health information systems, AeHIN started out as a small group of leaders in government, academe, and non-government organizations intent in learning from each other’s experience. To date it has more than 1000 members and champions the Mind the GAPS framework — an acronym the network created to stand for governance, architecture, program management, standards and interoperability – the four major areas where governments must grow to be able to lead digital health transformation in their countries.
Dr. Saha will discuss the Government of India Digital Transformation Vision including the achievements and challenges facing government executives.
Coffee Break
The creation of Shared Services Canada (SSC) was a transformative event for the Government of Canada’s (GC) information technology (IT) landscape. At the onset, SSC was given an ambitious mandate to modernize and consolidate the GC’s IT infrastructure. Today, 7,100 SSC employees support the technology needs of over 200,000 federal public servants and handle about 600,000 requests and 100,000 incidents per year. SSC takes an enterprise approach that builds upon other GC programs such as the Cloud First Adoption Strategy, and the Directive on Automated Decision-Making for the responsible use of artificial intelligence.
A decade later, SSC has steadily marched towards its goal of building modern, reliable, and secure digital platforms that meet the needs of Canadians, today and tomorrow. Although influential events such as the GC’s move to the cloud and most recently, the Covid 19 pandemic challenge us to adapt and change, the goal of delivering modern digital tools to our partners remains firmly fixed in our sights.
Abstract.
Lunch Break
Since its inception in 2001, the United Nations E-Government Survey has become an indispensable ranking, mapping, and measuring development tool for digital ministers, policymakers and analysts delving into comparative analysis and contemporary research on e-government. The Survey tracks progress of e-government development via the United Nations E-Government Development Index (EGDI) which assesses e-government development at the national level. For local level development, the upcoming 2022 Survey will cover the most populous city in each of the 193 UN Member States and will continue to promote the use of ICTs for e-government progress and international cooperation at national and local levels.
As the Government of Canada evolve its Digital Transformation’s activities, the role of Enterprise Architecture in the GC has become more pronounced. Since the first inception of GC Enterprise Architecture Review Board (GC EARB) in 2017, more and more departments have come to an understanding of the importance of having a good overview of their overall IT systems and create a Target Architecture of their IT systems to optimize their operations in order to provide a better service to Canadians. Because of this, the adoption of Enterprise Architecture has increased dramatically over the years. Through various engagements and evolution of the GC Enterprise Architecture framework that follows industry trends to meet the departmental operational needs, we have seen great improvements of IM/IT implementations throughout the GC.
This presentation will present the EA story that include governance, policy evolution and guidance that helps the GC to establish and maintain their EA practices until today.
Abstract.
The case study will cover the development of a Digital transformation roadmap and Government Enterprise Architecture blueprint for the Government of Sierra Leone.
Over the last decade, the Canada Border Services Agency (CBSA) has evolved its enterprise architecture program to the point that it is now seen as one of the most mature within the Government of Canada. The CBSA Architecture Program (CAP), grounded in TOGAF, is a business architecture driven program that encompasses all key architecture domains: Information/Data/Privacy, Applications, Technology and Security architecture domains. The CAP mandate is to provide modern architecture services to fully supports the Agency optimization and digital transformation agenda. As such, the CAP tracks societal and governmental innovations, develops related strategic architecture direction in alignment with GC direction and industry best practices, develops and maintains a CBSA digital twin (CBSA Reference Architecture) used to understand the CBSA architecture structure and assess transformational impact and, finally, assesses/guides the compliance of all transformational initiatives as they are being realised. The CAP also has its own governance mechanism up to the CBSA Architecture Review Board. The aim of this presentation is to expose how the CAP operates and support digital transformation.
This panel will be led by Stephen Burt, the new Chief Data Officer for the Government of Canada. He will provide a vision and then moderate a discussion amongst several of his executive colleagues about the establishment of the CDO.
Biography – Stephen Burt
Biography – Robert Trottier
Biography – Jennifer Schofield
Biography – Benoit Deshaies
Coffee Break
Innovation is a pervasive term that has characterized commerce and governments since the renaissance. The advent of the latest round of information technology has been problematic and has cost governments time and money in too many failed attempts to improve the quality of life of citizens and the economy. This presentation examines some of the main causes of digital transformation failure and how the application of existing practices can address them.
Crises and transformation both require adaptability and creativity. How can an Enterprise Architecture (EA) group evolve its approach to be a valuable partner when everything is being questioned? How can EA in small organizations take advantage of their influence to steer major projects, shape governance and set the pace of digital transformation. This session will describe how the Enterprise Architecture team at the Public Service Commission has been able contribute effectively to the organization’s ability to respond to new challenges.
Intergovernmental relations refer to the set of formal and informal channels through which governments from different levels cooperate and jointly act upon policy matters. These policy matters usually involve complex problems that span across governmental boundaries, thus creating the need for a cooperative approach to tackle them. In the context of digitalization, such relations gain new contours in the face of increasing demands for seamless, integrated, and streamlined digital services. On the one hand, digitalization creates unparalleled opportunities for governments to work together on projects of common interest, promote mutual learning, and scale-up solutions. On the other, it also leaves room for conflicts around the strategies to adopt and accountability weaknesses. In this presentation, we will unpack some of the most pressing issues in intergovernmental relations in the digital age. Based on case studies, we will discuss the most common challenges to intergovernmental relations in the context of digitalization. We will also analyze best practices that illustrate how governments can overcome difficulties and draw on the potential of digitalization to leverage intergovernmental relations.
FINTRAC CIO Rachel Porteous explores the cultural, technological, and security challenges of transforming the Centre while navigating a global pandemic.
Daily Wrap-up & Administration
Since its inception in 2001, the United Nations E-Government Survey has become an indispensable ranking, mapping, and measuring development tool for digital ministers, policymakers and analysts delving into comparative analysis and contemporary research on e-government. The Survey tracks progress of e-government development via the United Nations E-Government Development Index (EGDI) which assesses e-government development at the national level. For local level development, the upcoming 2022 Survey will cover the most populous city in each of the 193 UN Member States and will continue to promote the use of ICTs for e-government progress and international cooperation at national and local levels.
The case study will cover the development of a Digital transformation roadmap and Government Enterprise Architecture blueprint for the Government of Sierra Leone.
Innovation is a pervasive term that has characterized commerce and governments since the renaissance. The advent of the latest round of information technology has been problematic and has cost governments time and money in too many failed attempts to improve the quality of life of citizens and the economy. This presentation examines some of the main causes of digital transformation failure and how the application of existing practices can address them.
As the Government of Canada evolve its Digital Transformation’s activities, the role of Enterprise Architecture in the GC has become more pronounced. Since the first inception of GC Enterprise Architecture Review Board (GC EARB) in 2017, more and more departments have come to an understanding of the importance of having a good overview of their overall IT systems and create a Target Architecture of their IT systems to optimize their operations in order to provide a better service to Canadians. Because of this, the adoption of Enterprise Architecture has increased dramatically over the years. Through various engagements and evolution of the GC Enterprise Architecture framework that follows industry trends to meet the departmental operational needs, we have seen great improvements of IM/IT implementations throughout the GC.
This presentation will present the EA story that include governance, policy evolution and guidance that helps the GC to establish and maintain their EA practices until today.
Over the last decade, the Canada Border Services Agency (CBSA) has evolved its enterprise architecture program to the point that it is now seen as one of the most mature within the Government of Canada. The CBSA Architecture Program (CAP), grounded in TOGAF, is a business architecture driven program that encompasses all key architecture domains: Information/Data/Privacy, Applications, Technology and Security architecture domains. The CAP mandate is to provide modern architecture services to fully supports the Agency optimization and digital transformation agenda. As such, the CAP tracks societal and governmental innovations, develops related strategic architecture direction in alignment with GC direction and industry best practices, develops and maintains a CBSA digital twin (CBSA Reference Architecture) used to understand the CBSA architecture structure and assess transformational impact and, finally, assesses/guides the compliance of all transformational initiatives as they are being realised. The CAP also has its own governance mechanism up to the CBSA Architecture Review Board. The aim of this presentation is to expose how the CAP operates and support digital transformation.
Crises and transformation both require adaptability and creativity. How can an Enterprise Architecture (EA) group evolve its approach to be a valuable partner when everything is being questioned? How can EA in small organizations take advantage of their influence to steer major projects, shape governance and set the pace of digital transformation. This session will describe how the Enterprise Architecture team at the Public Service Commission has been able contribute effectively to the organization’s ability to respond to new challenges.
Abstract.
This panel will be led by Stephen Burt, the new Chief Data Officer for the Government of Canada. He will provide a vision and then moderate a discussion amongst several of his executive colleagues about the establishment of the CDO.
Biography – Stephen Burt
Biography – Robert Trottier
Biography – Jennifer Schofield
Biography – Benoit Deshaies
Intergovernmental relations refer to the set of formal and informal channels through which governments from different levels cooperate and jointly act upon policy matters. These policy matters usually involve complex problems that span across governmental boundaries, thus creating the need for a cooperative approach to tackle them. In the context of digitalization, such relations gain new contours in the face of increasing demands for seamless, integrated, and streamlined digital services. On the one hand, digitalization creates unparalleled opportunities for governments to work together on projects of common interest, promote mutual learning, and scale-up solutions. On the other, it also leaves room for conflicts around the strategies to adopt and accountability weaknesses. In this presentation, we will unpack some of the most pressing issues in intergovernmental relations in the digital age. Based on case studies, we will discuss the most common challenges to intergovernmental relations in the context of digitalization. We will also analyze best practices that illustrate how governments can overcome difficulties and draw on the potential of digitalization to leverage intergovernmental relations.
- Main
- Stream 1
- Stream 2
- Stream 3
Welcome by the Conference Chair.
Everyday life, and the world, has transformed with the effortless, costless, and seamless extra layer of digital data and AI. This talk explores the ethical implications of the processes of the digitization of a changing world offering both a historical account and an analysis that may guide governance practices and global collaboration with a human-centric approach to AI and big data. Shedding light on the constant tensions that exist between ethical principles and the interests invested in this socio-technical transformation, the talk provides a humanist philosophical foundation for revising and developing future policies.
This presentation will address the changed operating environment with COVID-19 resulting in a ‘doing it remotely’ lifestyle, social distancing, and working and shopping from home. The Business response was based on an accelerated technological transformation. The challenges included the adaptation of complex systems and patching difficult to update legacy systems. Cyber criminals & nation states seized this opportunity to raise havoc.
Coffee Break
Enhancing service delivery and meeting growing expectations require the evolution of data strategies and governance structures to address key gaps and enable the right client-centric insights at the right time. This presentation discusses work being undertaken at Employment and Social Development Canada to develop enterprise data and analytics capabilities and provide timely evidence-based insight – with the required security, legal, ethical and privacy protocols maintained.
Digital transformation” is the key term anymore. But what states and territories have been doing for decades is “continual transformation” to stay in step with what our citizens and businesses need. NASCIO’s first video on “digital transformation” was published in 2001 – “2001 NASCIO Future of Government” and is available here: https://www.youtube.com/watch?v=95J2Ls1BFo4
That video production was the culmination of significant discussion, brainstorming, and future thinking for state government.
The title for this presentation is borrowed from our 2021 Annual State CIO Survey. This presentation will summarize the findings from that report and three top ten lists for 2022. These include our Top Ten Strategies, Top Ten Technologies and our first ever Top Ten Enterprise Risks for state and territorial government in the United States.
Lunch Break
The Government of Canada (GC), like every other government and private sector organization in the world, faces ongoing and persistent cyber threats, and it has a critical role to play in protecting the information of Canadians. The GC works continuously to enhance cyber security in its services by preventing attacks through the implementation of protective security measures, identifying cyber threats and vulnerabilities, and by preparing for and responding to all kinds of cyber incidents to better protect Canada and Canadians. This includes adopting a defense-in-depth strategy in which multiple layers of security are placed throughout an IT system to provide redundancy in the event a security control fails or a vulnerability is exploited. Learn about the GC’s policy framework and the key measures it is implementing as it aims to make cyber security boring again!
Without trustworthy public records, people cannot prove their citizenship, their property rights, or their very identities, rendering them stateless, homeless, and helpless. While the loss of accessible public records that can be proven to be reliable, accurate, and authentic is typically associated with enormous societal or natural disruptions, we cannot overlook the threats due to sociotechnical changes that have left our public institutions staggering under an overwhelming abundance, complexity, and lack of control of digital records. Governments have been looking at ad hoc solutions for authentication, such as blockchain, and for storage and management, such as cloud services, each of which presents serious issues. Managing the volume and diversity of digital records correctly requires automated means of processing if we do not want to run the risk of losing both control on them and the trust of the public in government records. This paper will discuss how digitalization (i.e. the process of automating tasks and processes; in contrast to digitization, the process of changing record form from physical to digital) can be supported by AI tools that are developed on the basis of records and archives principles, concepts and methods, but only if such development is the result of interdisciplinary collaboration on cooperative projects and ultimately on policy and planning.
Dr. Abril will walk participants through the European Union Interoperability Reference Architecture (EIRA).
Zero Trust provides a modern approach to IT security, made necessary by changes in how the world operates and new, ever-evolving threats. Today, Zero Trust is recognized as an imperative by many organizations including but not limited to the US White House, NIST, and Department of Defense as well as many commercial organizations. With growing international adoption and the rapid migration of organizations to a Digital Enterprise, it is important that enterprises understand Zero Trust and provide a structure for it — an area where open standards excel.
Zero Trust is an information security approach in response to emerging security concerns on securing the organizational assets across any network. As such, it goes beyond the current notion of perimeter security alone being sufficient, to a future where assets of all sorts – data, applications, systems, APIs, secured zones, etc. – must be individually secured to provide sufficient protection.
Adopting a Zero Trust Architecture (ZTA) is meant to enable modern organizational practices, in supporting secure collaboration between organizations and enabling remote workers, while protecting enterprise data and information assets, including control systems and APIs, by moving authorization control close to the protected asset. To achieve a Zero Trust vision, we need to use existing cybersecurity capabilities as well as creating new capabilities.
This presentation will provide an overview of the initial Zero Trust Reference Model Snapshot being developed by The Open Group, a global consortium of more than 800 member organizations across the private and public sectors that enables the achievement of business objectives through technology standards. We will highlight our already-published Zero Trust Core Principles White Paper and the Zero Trust Commandments, which emphasize the importance of securing assets, in particular data, and we will discuss managing multi-level security from a government perspective. We will also briefly address how our effort ties in with work on Zero Trust Architecture being completed by NIST.
The pandemic has significantly disrupted our lives, and forced Government across the world in making critical decisions. In this context, decision makers, more than ever, need relevant and timely data and insights.
One would think that in a data driven world, generating these insights should not be difficult. After all, a few years ago, Statistics Canada measured the value data in Canada at an estimated $217 billion dollars. But the reality is that there are many challenges in capitalizing of this rich data ecosystem to support sound decision making.
In this session, we will look at how Statistics Canada is tackling these challenges through digitalization of data analytics.
Coffee Break
Abstract.
At the University of Ottawa, the Digital Transformation and Innovation (DTI) graduate program is a multi-disciplinary collaboration between the Management, Arts, and Engineering to train highly qualified professionals to create, manage, and research the profound change to our world that is happening as a result of digital technology. At its heart, the technology enables the collection and communication of huge amounts of data that transform how business and society work. It also creates a new online environment where the experience of business and social interactions by individuals are being reinvented. Innovation is an important aspect of the program that emphasizes the re-invention and creative design of user experiences in business and social interactions. In this talk, I will first reflect on the nature, successes, and future of DTI as a graduate program. Then, I will highlight several research-oriented success stories (process-goal alignment, process mining, regulatory intelligence, and the specification of legal contracts with their monitoring using smart contracts) in which some of my DTI graduate students were involved. These multi-disciplinary projects will demonstrate the relevance of DTI in industrial, governmental, and healthcare contexts.
This session will share insights and perspectives regarding digital identity and the value of a Pan-Canadian Trust Framework to enable verification of digital trust services. Our research reveals opportunities to educate Canadians regarding digital identity. While education provides a foundation for public and private sector decision and policy makers, tools to verify conformity assessment of digital identity related services and networks are needed. The Pan-Canadian Trust Framework is one tool that enables the verification of trust regarding solutions that may be implemented using the same, or differing technologies and governance models. The Pan-Canadian Trust Framework and its supporting conformity assessment program known as Voilà Verified are tools to help Canadian infosec leaders to navigate a complex ecosystem while managing the costs of risk mitigation.
This presentation discusses the Canadian Cybersecurity Skills Framework and how it aligns with the robust and detailed U.S. National Initiative on Cybersecurity Education (NICE). The Cybersecurity Workforce Framework provides an organizational security lens and addresses unique Canadian labour market needs. This framework will better guide cybersecurity workforce development actions that will support business and industry.
This presentation examines the emerging contours and prospects for hybrid workforce and workspace strategies within the Canadian public sector. If 2022 brings about even the beginnings of an evolution of Covid-19 from pandemic to endemic, governments will face a critical choice: to facilitate a safe revival of physical office settings as the nucleus of government operations and public servant interactions, or to embrace hybrid strategies as the centrepiece of innovative workspace redesign. Report: Link to report.
Conference Wrap-Up
The Government of Canada (GC), like every other government and private sector organization in the world, faces ongoing and persistent cyber threats, and it has a critical role to play in protecting the information of Canadians. The GC works continuously to enhance cyber security in its services by preventing attacks through the implementation of protective security measures, identifying cyber threats and vulnerabilities, and by preparing for and responding to all kinds of cyber incidents to better protect Canada and Canadians. This includes adopting a defense-in-depth strategy in which multiple layers of security are placed throughout an IT system to provide redundancy in the event a security control fails or a vulnerability is exploited. Learn about the GC’s policy framework and the key measures it is implementing as it aims to make cyber security boring again!
Zero Trust provides a modern approach to IT security, made necessary by changes in how the world operates and new, ever-evolving threats. Today, Zero Trust is recognized as an imperative by many organizations including but not limited to the US White House, NIST, and Department of Defense as well as many commercial organizations. With growing international adoption and the rapid migration of organizations to a Digital Enterprise, it is important that enterprises understand Zero Trust and provide a structure for it — an area where open standards excel.
Zero Trust is an information security approach in response to emerging security concerns on securing the organizational assets across any network. As such, it goes beyond the current notion of perimeter security alone being sufficient, to a future where assets of all sorts – data, applications, systems, APIs, secured zones, etc. – must be individually secured to provide sufficient protection.
Adopting a Zero Trust Architecture (ZTA) is meant to enable modern organizational practices, in supporting secure collaboration between organizations and enabling remote workers, while protecting enterprise data and information assets, including control systems and APIs, by moving authorization control close to the protected asset. To achieve a Zero Trust vision, we need to use existing cybersecurity capabilities as well as creating new capabilities.
This presentation will provide an overview of the initial Zero Trust Reference Model Snapshot being developed by The Open Group, a global consortium of more than 800 member organizations across the private and public sectors that enables the achievement of business objectives through technology standards. We will highlight our already-published Zero Trust Core Principles White Paper and the Zero Trust Commandments, which emphasize the importance of securing assets, in particular data, and we will discuss managing multi-level security from a government perspective. We will also briefly address how our effort ties in with work on Zero Trust Architecture being completed by NIST.
Abstract.
This presentation discusses the Canadian Cybersecurity Skills Framework and how it aligns with the robust and detailed U.S. National Initiative on Cybersecurity Education (NICE). The Cybersecurity Workforce Framework provides an organizational security lens and addresses unique Canadian labour market needs. This framework will better guide cybersecurity workforce development actions that will support business and industry.
Without trustworthy public records, people cannot prove their citizenship, their property rights, or their very identities, rendering them stateless, homeless, and helpless. While the loss of accessible public records that can be proven to be reliable, accurate, and authentic is typically associated with enormous societal or natural disruptions, we cannot overlook the threats due to sociotechnical changes that have left our public institutions staggering under an overwhelming abundance, complexity, and lack of control of digital records. Governments have been looking at ad hoc solutions for authentication, such as blockchain, and for storage and management, such as cloud services, each of which presents serious issues. Managing the volume and diversity of digital records correctly requires automated means of processing if we do not want to run the risk of losing both control on them and the trust of the public in government records. This paper will discuss how digitalization (i.e. the process of automating tasks and processes; in contrast to digitization, the process of changing record form from physical to digital) can be supported by AI tools that are developed on the basis of records and archives principles, concepts and methods, but only if such development is the result of interdisciplinary collaboration on cooperative projects and ultimately on policy and planning.
The pandemic has significantly disrupted our lives, and forced Government across the world in making critical decisions. In this context, decision makers, more than ever, need relevant and timely data and insights.
One would think that in a data driven world, generating these insights should not be difficult. After all, a few years ago, Statistics Canada measured the value data in Canada at an estimated $217 billion dollars. But the reality is that there are many challenges in capitalizing of this rich data ecosystem to support sound decision making.
In this session, we will look at how Statistics Canada is tackling these challenges through digitalization of data analytics.
At the University of Ottawa, the Digital Transformation and Innovation (DTI) graduate program is a multi-disciplinary collaboration between the Management, Arts, and Engineering to train highly qualified professionals to create, manage, and research the profound change to our world that is happening as a result of digital technology. At its heart, the technology enables the collection and communication of huge amounts of data that transform how business and society work. It also creates a new online environment where the experience of business and social interactions by individuals are being reinvented. Innovation is an important aspect of the program that emphasizes the re-invention and creative design of user experiences in business and social interactions. In this talk, I will first reflect on the nature, successes, and future of DTI as a graduate program. Then, I will highlight several research-oriented success stories (process-goal alignment, process mining, regulatory intelligence, and the specification of legal contracts with their monitoring using smart contracts) in which some of my DTI graduate students were involved. These multi-disciplinary projects will demonstrate the relevance of DTI in industrial, governmental, and healthcare contexts.
This presentation examines the emerging contours and prospects for hybrid workforce and workspace strategies within the Canadian public sector. If 2022 brings about even the beginnings of an evolution of Covid-19 from pandemic to endemic, governments will face a critical choice: to facilitate a safe revival of physical office settings as the nucleus of government operations and public servant interactions, or to embrace hybrid strategies as the centrepiece of innovative workspace redesign. Report: Link to report.
Dr. Abril will walk participants through the European Union Interoperability Reference Architecture (EIRA).
This session will share insights and perspectives regarding digital identity and the value of a Pan-Canadian Trust Framework to enable verification of digital trust services. Our research reveals opportunities to educate Canadians regarding digital identity. While education provides a foundation for public and private sector decision and policy makers, tools to verify conformity assessment of digital identity related services and networks are needed. The Pan-Canadian Trust Framework is one tool that enables the verification of trust regarding solutions that may be implemented using the same, or differing technologies and governance models. The Pan-Canadian Trust Framework and its supporting conformity assessment program known as Voilà Verified are tools to help Canadian infosec leaders to navigate a complex ecosystem while managing the costs of risk mitigation.