Digital transformation has been occurring across the US states and territories for decades. State CIOs have been fostering change toward better and more effective citizen services, better collaboration and partnering with agencies, evaluating technologies and business practices, and employing effective governance to ensure all stakeholders are represented.
But what exactly is digital transformation and digital government? Is it just about technology, or is it bigger than that?
In this session, we’ll explore the history and current status of transformation efforts including the acceleration of efforts that took place during state and territorial response to the pandemic.