Stream 2 – The New Digital Skills Framework

Just prior to Covid, Dalhousie University’s Schools of Public Administration (SPA) and Information Management (SIM), in the Faculty of Management (FOM) collaborated with the Canadian Digital Services (CDS) with the ambitious goal of gathering evidence better understand how the shift to digital is changing the core skills and competencies required of government employees to design and deliver services. This project involved the development of a training needs analysis survey, which was administered across the government, consultations with senior leaders as well as an environmental scan of existing digital learning best practices and training programs. This presentation will focus on key findings from this research, and summarize the skills needed to support digital transformation in government. It will also provide a reflection on how Covid has changed these needs.

Biography – Dr. Sandra Toze